- Allow guest to view and reply the tickets that imported from email piping.
- Fixed bug with ticket escalation for guest's ticket.
- Fixed error when close or delete guest's ticket.
- Fixed error when search support ticket message with reply count.
- Replace open ticket in daily statistics by Total active ticket.
- Minor bug fixes.
- Fixed error with search handler.
- Fixed bug not display online status.
- Minor bug fixes.
Thanks for update @sonic !
- Added option to disable default contact email.
- Added option enable email ticket statistics (Daily, Weekly, Monthly).
- Added quote and multiple quotes for ticket messages.
- Minor bug fixes.
- Supported attach files for Knowledge Base on front-end.Images
- Supported editor for Knowledge Base, Escalation Reply Message and Predefined Reply.
- Added Knowledge Base and Knowledge Base Categories Sitemap generator.
- Added Email Piping System for Ticket submission and reply.
- Minor bug fixes.