ChatBot Feature Highlights
Interactions
- Create simple text responses easily from your WordPress backend.
- Advanced search algorithm for natural language phrase matching with user input.
- Adjust the Phrase matching accuracy according to your need
- Advanced, fast Site search of your pages and posts to answer user questions
- Create FAQ area with multiple questions and answers (supports html)
- Send eMail, Call Me Back & Feedback Collection
- Collect Customer Feedback by email option.
- Collect User eMail for newsletter Subscription
- Automatically supports images (jpgs, animated gifs) and Youtube Videos from ChatBot Language Settings Responses
- Simply paste any image (jpg or gif) or youtube video’s full link
- Add images from your WordPress media library or Giphy animated gif images easily and quickly from the ChatBot language center with the floating image options
- Add video in Support area just by pasting Youtube link
- Option to Disable Persistent Chat History across pages
- Option to Skip Greeting and Asking Name and eMail
- Option to Skip Greeting for logged in users only.
- Skip Greetings and Trigger an Intent (like a Custom Form)
- Skip Greetings and Show Start Menu
- Show Start Menu After Greetings
- Option to enable/disable asking for eMail address after asking name
- Enable Asking for Phone Number
- Quick access to Support ares of the ChatBot
- Quick Help for commands that can be used in-chat
- Admin customizable chat commands
OpenAI and DialogFlow Integration
- Integrate with OpenAI so the ChatBot can answer any questions
- Open AI Content Writer and AI Content Generatror
- Open AI Image Generator using Dall E
- Train and Fine Tune OpenAI
- GPT Assistant
- Train AI with your website contents and data
- Full integration with Google Artificial Intelligence, Machine Learning or AI Engine DialogFlow
- Natural Language Processing through Google’s DialogFlow
- Automatically supports Custom Intents and Responses You Create in Dialog Flow
- Automatically supports Follow Up Intents and step by step Question Answers through Dialogflow custom Intents
- Automatically supports Rich Message Response & Card Responses from Dialogflow as FaceBook messenger app
- Automatically supports images (jpgs, animated gifs) and Youtube Videos from DialogFlow Intent Responses
- Advanced Name Recognition with DialogFlow
- Sample DialogFlow Agent for quick import
Customization Options
- Fine tune ChatBot icon position by pixels or percentages
- Option to choose on which pages the ChatBot should load
- Option to disable ChatBot on Mobile Devices
- Option to Auto Open Chatbot Window For First Time Page Load
- Upload custom ChatBot icon
- Upload custom Agent icon
- Choose from 6 design templates for ChatBot interface
- Customize primary colors to match your site
- Upload your own background image
- Turn animations on/off
- Upload custom loading image for bot response
- Keyboard shortcut (ctrl+b) to open chatbot
- Customize bot response time
- Option to Keep ChatBot window open when browsing
- Hide/Show Icons at the bottom of ChatBot window
- Option to Enable Reset & Close Button at Top
User Conversions & Retargeting
- Onsite retargeting and remarketing to increase customer conversion rate.
- Show retargeting messages for customer on Exit Intent, After Scrolling Down “X” Percent, Or after “X” seconds.
- Trigger Retargetting on All Pages, Selected Pages Only or Page Wise
- Create different Reargeting messages for different pages
- Collect User eMail for newsletter Subscription
- Prompt User for eMail subscription with Retargeting Message
- Export eMail Addresses as CSV
- Enable/Disable retargeting message sound
- Out of focus Browser tab flashing with custom message for retargeting messages
- Custom Background color for retargeting messages.
- Connect retargeting messages with any custom intent created in DialogFlow
- Collect Customer Feedback by email option.
Notification Builder
- Add multiple site notifications to show above the ChatBot icon
- Select an Intent for Click Action
- Show or Hide Opening Notifications
- Add links to any Intent in the Notification area so user can directly browse to the useful parts
- Set Interval between notifications.
Start Menu
- Manage the Start Menu buttons with Drag and Drop
- Option to Enable/Disable all ready intents like Site Search, Call Me, eMail, FAQ, newsletter subscription etc.
- Rearrange the Start Menu Items
- Add Custom Menu Button with Link
- Option to set after how many failed attempt to show Start Menu
Interactive Forms
Extend the Start Menu with the powerful Conversational Forms Addon. It is a visual, drag and drop form builder. Conversations or forms can be eMailed to you and saved in the database (pro feature). You can create:- Menu Driven Conversations
- Standard Contact Forms
- Job Application Forms
- Lead Capture Forms
- Feedback Survey Forms etc.
Language Support
- Works with any language (multiple language support is actively being worked on).
- Advanced Language Center to edit and change every ChatBot responses, System languages, stop words and info messages!
- Stop Words dictionary included and editable by admin. Bot will automatically exclude stop words from search criteria and chat commands
- Add multiple variations of ChatBot responses for each node. They will be used randomly and give an appearance of more human like responses.
- mo/pot file included so you can translate backend to any language
- RTL support
Embedding Features
- Embed code to use the ChatBot on any other website including static HTML website
- Widget Shortcode with the possibility to Load specific Intent (forms etc.) on a page or post.
- Shortcode for Click to Chat Button with the possibility to Load specific Intent (forms etc.) on a page or post
- Shortcode for ChatBot on a Page or post (without floating icon)
Button Integrations
- Full Integration with FaceBook Messenger for Customer Live Chat as a floating button
- Light Integration with Skype, WhatsApp, Viber, Web Link & Phone Call
- Integrate with 3rd party Live Chat services that provides a stand alone chat page link like Tawk.to
Misc. Features
- Persistent chat history over shopper session on website
- Option to Disable persistent chat history (Chat history is reset in every page)
- Remember chat history in browser local storage and greet returning users
- Option to Open pages in new or same window from search results
- GDPR compliance (message with link to Privacy page)
- Unsubscibe Command
- Schedule day and time when ChatBot will run. Make ChatBot work with other Live chat software.
- Priority Support
