- You can choose where you want to have live chat based on user role (logged-in or not), user device (desktop or mobiles or both) plus you can show it only on specific pages, categories or show sitewide but exclude on certain pages, you choose.
- Exclusive feature available only in this plugin currently, you can change UI color of Messenger chat and make it more fit for your site theme.
- You can enable tooltip with your custom text that will be attached to native Facebook button.
- You can set position of messenger on screen to the right side.
Facebook Customer Chat is a simple but very important tool for:
- Improving your social media marketing strategy and subscribers` engagement.
- Getting your branding strategy in social media to a new level of awareness.
- Increasing the conversion rate and growing sales naturally.
- Providing a lightning-fast support for each customer by responses to their questions personally.
- Building a strong community by attracting new visitors and keeping your subscribers interested.
- Staying up-to-date and aware of users` wishes and demands while creating content or providing services.
Facebook Customer Chat has a set of unique features which help you to achieve different goals:
- Guaranteed message delivery for a user personally and the highest chance to be seen and engaged.
- Best user engagement: Facebook messages are 10 times more effective then other methods of reaching your audience.
- Strong user trust can be gained by providing fast and useful answers to customers` questions.
- Improved conversion rates and additional user motivation for purchases within the individual promotions.
- Perfect support for your branding strategy which should begin with the attention to users` questions.
- Full control on the first contact with any potential customer and further lead of his interest.
- Easiest work flow by means of beginner-friendly interface of the plugin`s dashboard inside WordPress.
- WordPress widget features with all their convenience and flexibility.
- Exclusive styles customization options: you can choose button position, custom tooltips, text and elements color for your WordPress website.
- Unique flexibility by choosing the live chat position based on user role or device. The widget can also be included or excluded for your personal list of pages and categories.